Head of Digital
Shakespeare’s Globe is looking for a Head of Digital to join our Digital Department.
hakespeare’s Globe is currently seeking a Head of Digital to join our Digital Department.
Supporting the Director or Audiences, the Head of Digital is responsible for leading a multidisciplinary team across infrastructure and content whilst maintaining, optimising and innovating across digital platforms and infrastructures. This role will also lead of the content proposition and strategy to best profile the work of Shakespeare’s Globe and maximise commercial opportunities through digital activity.
This role is offered on a permanent, full-time basis and we are happy to discuss flexible working. This role can be worked wholly remotely at the moment (with on-site working available) but in the coming months we expect that regular on-site working, will be required (with some remote working possible).
The successful candidate will have demonstrable senior experience of running a complex website and providing digital channel management including developing and designing a customer experience strategy. The right person will have expertise in digital product design and development ensuring a customer-centric approach to digital optimisation – with experience using consumer and data insights and web analytics to drive change. We are looking for someone able to lead a small team and who has exceptional communication skills, especially in the ability to translate technical solutions to colleagues across the organisation. The Globe is committed to the principles of equality, diversity and anti-racism and implementing them throughout our work, so we ask all colleagues to have a personal commitment to this too.