Retail Supervisor

Shakespeare’s Globe is looking for a Retail Supervisor to join our Visitor and Audience Operations Department.


hakespeare’s Globe is currently seeking a Retail Supervisor to join our Visitor and Audience Operations team.

The focus of this role is to assist the Retail Manager in effectively overseeing the onsite shop(s) and assist with building a motivated and high performing team. Working on the shop floor, you will be in constant contact with customers and staff, working to ensure that retail activities are consistent with the cause and ethos of Shakespeare’s Globe. You will act as a key holder, both opening and closing trading.

This role will work on a rota basis, to cover the busiest trading periods each week and will be required to work weekends.

The successful candidate will have proven experience as a supervisor in a customer facing environment and be familiar with financial and customer service principles. We are looking for someone who is a good team player and able to develop and maintain good working relationships. You should have strong leadership skills and be able to supervise and motivate staff to perform their best.

For this role, strong interpersonal and communication skills is essential. As an organization, the Globe is committed to the principles of equality, diversity and anti-racism and implementing them throughout our work, so we ask all colleagues to have a personal commitment to this too.


Monday 14 February 2022 at 10.00am

£23,750 per annum

Fixed-Term / Full-Time


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