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A step-by-step and video tutorial to help you book tickets during Priority Booking


Before you get booking, you’ll need to log in to your account. You may want to check that you can log in successfully before tickets go on sale, to ensure you don’t encounter any problems on the day.

If you log in to book your tickets on the morning of release, you may have to wait in an online queue. Whilst many of our Members will be excited to buy tickets for our winter season, it shouldn’t take you too long to reach the front of the queue to access tickets. There are plenty of tickets available for all of our productions!


Step one

Using our what’s on pages find the event you wish to book. You can search by type of event or by date.

Step two

Once you have chosen your event you will find a booking link in a section that highlights the members booking dates at the top of the page. This is just underneath the top image.

Step three

Depending on when you try to book you may find yourself in a queue in which case you will need to wait until your turn has arrived before you are taken further.

Step four

Once you are through you will be sent to the login page of our ticketing website but do not worry once logged in you will then be taken to the event for which you are booking tickets.

Step five

If there is more than one date for the event or production then at this point please select the date you wish to attend.

Step six

Please select the number of tickets you would like or where you would like to sit and answer any of the questions on this page. Once you have selected click add to basket.

Step seven

If there are any additional options for your event or production such as related events, interval drinks or pre-theatre dining you will be asked if you would like any of them at this point. Please select how many you would like and add to your basket for each addition. When finished click continue at the bottom of the page.

Step eight

You will be shown your basket and at this point you can select whether you want to continue shopping in which case repeat the previous steps for each event you would like to add. Once you have all the events you would like in your basket click go to checkout.

Step nine

At this point you may need to confirm some details such as contact preferences and personal details. You will then be asked to accept the terms and conditions of sale. Once you have done this please continue to buy now.

Step ten

Please enter your payment details and click submit.

Thank you for your purchase and we look forward to seeing you back in our theatres!



Alternatively, you can call the Members’ Ticket Line on +44(0)20 7401 9919 to book your tickets.