PLAN YOUR GROUP VISIT.
Useful information for group organisers and leaders
This page is for groups planning to visit Shakespeare’s Globe in London – it covers how to prepare for your trip, what to do when you arrive and what the visit may be like.
The information below focuses primarily on our tours but does also include details on how to collect tickets to a performance. It is also available as a downloadable PDF.
If you have an existing Guided Tours group booking, you will already have been in close contact with our Trade & Sales Team and have received a copy of your terms & conditions. If you would like to discuss your booking further, or if you have any questions about the information below, please contact us in advance of your visit.
THINGS TO DO
Not yet booked your group’s trip to Shakespeare’s Globe?
What's on
Want to see a show in the Globe Theatre or Sam Wanamaker Playhouse? To book performance tickets for a group of 10 or more, contact our Box Office on 020 7401 9919.
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Group tours
Tour Shakespeare’s Globe with a group of 15 or more – you will receive a special rate and the sixteenth person goes free! Browse Guided Tours online then make a booking via our form or call 020 7902 1568.
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Group packages
Turn your tour into a full or half day experience with demonstrations at Shakespeare’s Globe, visits to other attractions, group dining options and more. Add on to your booking via email or call 020 7902 1568.
Discover MoreGETTING HERE
We’re located at 21 New Globe Walk, Bankside, London, SE1 9DT.
There is a coach setting down point on Southwark Bridge. This is a five minute walk from Shakespeare’s Globe, with a step-free route available. Full instructions are on our getting here page.
GUIDED TOURS
Before you arrive
Payments for all group visits are to be made a minimum of 21 days prior to the visit and are non-refundable. Details for how to make payment can be found on your confirmation email – you will receive this once you have made a booking. If you would like to visit us in advance of bringing a group, please let us know.
When you arrive
Please come to our Guided Tours entrance on Bankside, on the river opposite Bankside Pier (SE1 9DT). A group leader can collect tickets from the desk whilst the group remains outside as there is limited space in the foyer.
Timings
Arrive at least 15 minutes before your tour. Tours last approximately 40 minutes plus an additional 30 to 45 minutes if you have also booked a demonstration. If you are running late please call us on 020 7902 1568 – late arrival may mean that we cannot reschedule your tour.
Translators
Tours are led in English. You are welcome to bring a translator with you or we can arrange for basic fact sheets to be available in English, French, German, Italian, Spanish, Chinese, Japanese or Russian – just let us know in advance so we can make sure these are ready for you. Whispers available on request.
ACCESS
For wheelchair users
All areas of Shakespeare’s Globe are wheelchair accessible with ramps and lifts available.
For Deaf people or those with hearing loss
We can offer a written transcript covering basic tour information in English for all hearing impaired visitors. Hearing dogs are welcome.
For visually impaired people
Touch Tours can be arranged by contacting our Access team. Guide dogs are welcome.
Access
Find out more about access at Shakespeare’s Globe, including details of our Access Scheme and what to expect at an access performance.
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Access guide
Coming soon…
Upcoming access performances
A list of all captioned, audio-described, signed and relaxed performances taking place at Shakespeare’s Globe in 2020.
Discover MoreGOOD TO KNOW
Arrival time
If you are late, we cannot always guarantee admittance to a production or tour that has already begun. To avoid any disappointment, please always arrive in plenty of time before the scheduled start time.
Weather
The Globe Theatre is an outdoor, open-air auditorium, so please dress for the weather. Unless otherwise notified, performances and tours will continue in all conditions. The Sam Wanamaker Playhouse is an indoor space. Shakespeare’s Southwark Tours are an outdoor walking tour so please wear comfortable shoes and dress for the weather.
Supervision
We recommend that each group should have at least one adult for every 15 students or children (we provide one free ticket for every 15 paid for). The group leader remains responsible for the conduct of all group members whilst on the premises. Please ensure any under 18s are accompanied by an adult at all times.
Photography
Photography and video recording is not permitted during a performance. Video recording is not permitted on a guided tour and photography may be restricted at certain times (for example if a workshop or rehearsal is in progress). Your tour guide will advise you.
PERFORMANCES
If you are attending a production with a group, your tickets will likely be posted to you (for a fee of £2.50).
Alternatively, you may have requested to pick them up from the Box Office at 21 New Globe Walk, SE1 9DT on the day of the performance. Please always arrive in plenty of time and bring your original invoice or confirmation email.
If your tickets are not standing tickets, you can also request to print these off yourself beforehand.
Please discuss options with the Box Office when booking your tickets.
GROUP DEMONSTRATIONS
Demonstrations are bookable on their own or in addition to your tour.
They take place on the lower level of our interpretation space, accessible via our Guided Tours entrance on Bankside. All demonstrations take place in a public area, in view of other guests, but seating will be reserved for your group.
If you would like to add a demonstration to your booking explore options online and email us.
GROUP DINING
Swan is a beautiful on site bar and restaurant, which is accessible via its own entrance or from our Piazza.
If you would like to add a group dining option to your booking, such as lunch or afternoon cream tea, just let us know in advance of your visit.
PLAN YOUR VISIT
Opening hours
The opening hours for our Box Office, Guided Tours, Swan Bar & Restaurant and Gift Shop.
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Security
We currently have enhanced security – there is a limit to the size of bags that can be brought on to the site and we do not have a cloakroom for those attending a tour, only one for performance patrons.
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Discover
Explore a wealth of resources, information, fact sheets and activities to help spark your group’s curiosity before you visit.
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Watch
Cinema screenings, digital downloads and DVDs available around the world from Shakespeare’s most famous stage.
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Shop
Our shop is located on site at 21 Globe Walk and is open every day, 10:00am-6:00pm. The shop is located on the piazza and is accessed by stairs or lift.
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